The Dial-A-Ride Program is for the general public and persons needing transportation assistance.  The program is provided by Alpine County Community Development.

Operating Times:
•    Tuesday, Wednesday and Thursday
•    8:00 a.m. to 5:00 p.m.
•    No new pick-ups after 4:30 p.m.
•    No service on County holidays
•    Inclement weather may suspend operations

Service Area:
•    Includes trips to and from:
o    Markleeville, Woodfords and Hung-A-Lel-Ti
o    Minden, Gardnerville, Dresslerville and South Lake Tahoe
o    Carson City area
o    Reno, Placerville, and Truckee (Medical/Social Security only)
o    Does not include service in the Bear Valley area

Fare Rates:
•    Markleeville local area
o    $2.00 one-way
o    $4.00 round trip
•    Minden, Gardnerville, Dresslerville and South Lake Tahoe
o    $4.00 one-way
o    $8.00 round trip
•    Carson City area
o    $5.00 one-way
o    $10.00 round trip
•    Reno, Placerville, and Truckee (Medical/Social Security only)
o    $15.00 one-way
o    $30.00 round trip

Dial-A-Ride Guidelines

Curb to Curb Service:
•    Dial-A-Ride is for the general public
•    Transportation services are curb to curb
•    Drivers are prohibited from entering the passenger’s home or other buildings

First Come, First Serve:
•    Riders are encouraged to book rides 48 hours in advance.  For Reno, Placerville and Truckee, 7 days in advance.
•    Riders are booked on a first-come, first-served basis
•    Alpine County does not give priority to passengers based on the purpose or nature of their rides
•    Drivers are transportation professionals on tight schedules

Shared Ride Service:
•    There may be more than one passenger in the vehicle at a time
•    As many passengers as possible are scheduled during operating hours

Boarding and Disembarking:
•    Drivers will assist passengers with boarding or disembarking of vehicle
•    Passengers are responsible for loading and unloading items without assistance from the driver
•    Driver will not carry items such as groceries, luggage, etc. in and out of the vehicle
•    Drivers will ensure that wheelchairs, scooters or any other mobility devices are properly secured within the vehicle
•    Drivers are not permitted to leave the vehicle to search for passengers in stores, professional buildings, schools, churches, restrooms, parking lots, etc.
•    In consideration of others and in compliance with various public ordinances, drivers will not honk the horn to notify passengers of their arrival

Traveling with Children:
•    Passengers traveling with children must comply with car seat laws
•    Car seats are provided by the passenger
•    Passengers must pay the appropriate fare for children

Pick-up Time Frame:
•    When there is a high volume of rides, drivers may arrive fifteen (15) minutes after a scheduled ride time
•    Drivers will wait up to three (3) minutes for a passenger to come out to the vehicle
•    Passengers who miss a ride or are not ready for their ride within the timeframe stated will incur a “No Show”

Personal Care Assistance:
•    Passengers who require personal assistance for any reason other than boarding or disembarking the transit vehicle may have one Person Care Attendant accompany them at no charge
•    Personal Care Attendants are provided by the passenger and must be pre-arranged when making the Dial-A-Ride reservation

Correct Change Required:
•    Correct fare must be paid when boarding
•    Drivers are unable to make change